Self storage questions answered
The questions people ask before they book, answered by the people who run the yard. If yours is not here, call us.
Everything people ask us
Access, sizes, prices, security, parking, offices and containers.
When can I get to my storage unit?
Any time. The gates work on a PIN code and ANPR reads your number plate, so you can come and go 24 hours a day, 7 days a week. The office is open 8am to 5pm, Monday to Saturday, if you want to speak to someone.
Where is Whitty Storage?
We are at 94 Vale Road, London N4 1PZ, in Harringay. For the exact entrance use the what3words address eagles.hunter.term. Some sat navs take you to the wrong gate, so follow the what3words pin.
Can I drive up to my container?
Yes. The yard is laid out for vehicles, so you can park next to a ground floor unit and unload straight in. Upper level units are reached by a steel staircase and walkway.
How secure is the site?
The yard is fenced with steel palisade fencing and automated gates. Entry is by PIN code and ANPR number plate recognition. CCTV covers the site around the clock, flood lights come on at night and there is 24 hour security.
Do I need my own padlock?
You lock your own container and keep the key. We sell heavy duty locks in the office, along with boxes and packaging, or you can bring your own.
What sizes do you have?
Storage containers come in 6ft, 8ft, 10ft, 20ft and 40ft sizes, on the ground or on the upper level. We also have 20ft offices. Across storage and offices there are around 200 units on site.
How much does it cost?
Storage starts from £20 a week. An 8ft container is £90 on the upper level or £110 on the ground floor. A 10ft is £200 upper or £260 ground. A 20ft is £260 upper or £320 ground. All prices exclude VAT. Call for 6ft, 40ft and office prices.
Is my stuff insured?
The site holds public liability insurance and goods are stored at the owner’s risk. You arrange your own contents cover for what you keep in the unit. Most home insurers can add this to an existing policy.
Can you collect my things?
Yes. We offer pickup and delivery anywhere inside the M25. Tell us what you have and where it is and we will quote for the job.
Do you sell boxes and packaging?
Yes. The office stocks boxes, packaging and locks, so you can buy what you need when you arrive rather than making a separate trip.
Can I park at the yard?
Yes. Customers park on site while they use their unit. We also offer all day parking from £10, which suits van drivers and anyone working nearby. Terms apply.
Do you have office space?
Yes. We have 20ft office containers on site, so a trade, courier or online business can work next to its stock. Ask in the office or call for availability.
Are shipping containers dry?
Our containers are wind and watertight steel boxes. Like any steel building they can get condensation on cold mornings, so keep soft items off the floor, use pallets or shelving for anything sensitive and leave a little space for air to move. Ask us if you are unsure about an item.
Which areas do you cover?
Most customers come from Harringay, Finsbury Park, Manor House, Tottenham, Wood Green, Stoke Newington, Stamford Hill and Crouch End. With 24 hour access and parking on site we also suit anyone who works across North London.
How much is all day parking at Whitty Storage?
All day parking starts from £10. T and Cs apply. Call 0208 374 2581 or send the form and we will confirm the price for your vehicle and how often you need a space.
Is the parking secure?
You park inside the same yard as the storage units. The gates open on a PIN, ANPR cameras read every number plate in and out, CCTV covers the site and flood lights come on after dark.
Can I park a van or a larger vehicle?
Yes. Vans, cars and trade vehicles park in the yard every day. Tell us what you drive when you enquire and we will find you a space that fits.
Can I get to my parked vehicle at any time?
Yes. Your PIN opens the gate 24 hours a day, 7 days a week, so you can collect your vehicle early in the morning or late at night.
What is the office space like?
Each office is a 20ft container fitted with power and lighting. It sits inside the gated yard at 94 Vale Road, a few steps from the storage units and the parking.
How much does an office cost?
Office prices are on request. Call 0208 374 2581 or send the form, tell us how you plan to use the space and we will give you a price.
Can I get into my office outside 8am to 5pm?
Yes. The gates work on your PIN 24 hours a day, 7 days a week. The office at the yard is staffed 8am to 5pm, Monday to Saturday, if you need us.
Can I rent storage and an office together?
Yes. Many businesses keep stock in a container and work from an office on the same site, with the van parked outside. Ask for a combined price.
What container sizes do you sell or hire?
We sell and hire containers from 6ft up to 40ft. Tell us the size you need and say if you want to buy or hire and we will quote.
Can you deliver a container?
Yes. We deliver inside the M25 on request. Send us the delivery address and we will price the job.
How much does a container cost to buy or hire?
Prices are on request because they depend on the size and on buying or hiring. Call 0208 374 2581 or send the form and we will come back to you with a price.
How do I get into the yard?
The gates are automated and open on your personal PIN. ANPR cameras read your number plate as you drive in and out. You do not need to wait for staff.
Is the yard watched at night?
Yes. CCTV records 24 hours a day, flood lights light the yard after dark and the site has 24 hour security.
Who has a key to my container?
Only you. You fit your own padlock and keep the key. We sell heavy duty locks in the office if you need one.
Are my goods insured while they are stored?
The site holds public liability insurance. Goods are stored at the owner’s risk, so you arrange your own contents cover for anything you keep in the unit.
Still got a question?
Send it through the form or call the office. We answer during office hours, 8am to 5pm, Monday to Saturday.
